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FREQUENTLY ASKED QUESTIONS

  • How do I pay for your services?
    We accept private pay, and we offer a superbill to families with out-of-network benefits upon request. Families with PPO or POS health insurance typically have out-of-network coverage. For families who choose to request a superbill, once we receive your intake information, we will contact your insurance provider to determine your current benefits as it pertains to speech therapy. You will receive a comprehensive report detailing your coverage and potential out-of-pocket costs prior to booking an appointment with us. For families without coverage for speech therapy services, we also provide a prompt-pay discount. We accept cash and/or all major debit/credit cards for our private pay families. Feel free to contact us for more details or to discuss your specific needs.
  • Where do you provide services?
    We provide speech services in your home. This includes the evaluation and speech services. We offer our in-home services in the following cities: Costa Mesa, Fullerton, Santa Ana, Huntington Beach, Yorba Linda, Anaheim, and Orange. We offer virtual services, which includes evaluation and speech services, for families residing within the state of California and Illinois.
  • Is an evaluation necessary before therapy?
    Yes. A speech-language evaluation is necessary prior to determining a need for speech services. A speech-language evaluation will help us determine if your child is eligible for services and create a plan to support your child's communication needs. We invite our families to submit previous reports (i.e. IEP, previous speech-language evaluation, psychological evaluations, progress reports, etc.) of their child prior and/or during the evaluation process.
  • What documents are needed before the evaluation?
    For all families (Private and those requesting a Superbill) 1) Submit Intake Information 2) Copy of a Government Issued Identification Card of the person responsible for payment of service 3) Initial Appointment Deposit of $40 4) Previous Reports For families requesting a Superbill: 1) Prescription from your child's pediatrician requesting an evaluation and/or speech treatment. 2) Copy of your health insurance card
  • Why do you require a deposit?
    Multimodal Communication Speech Clinic wants to ensure that everything is running smoothly upon your initial visit. In order to accomplish this, it requires us to do a lot of preparation prior to your visit.
  • How do I schedule an appointment?
    You can schedule a free initial phone consultation with us by contacting us at 562-373-8874 or emailing us at admin@multimodalcommunication.org You can schedule an initial appointment during your free consultation. We understand you may need more time to decide whether to book with us. Please feel free to set up your initial appointment by calling us or sending us an email.
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