Question 1

How do I pay for your services?

Accepted Answer

We are currently an in-network participating provider with Anthem Blue Cross and Blue Shield of California.

For families covered by other insurance plans, we also accept private pay and can provide a superbill upon request for families with out-of-network benefits. Families with PPO or POS health insurance typically have some level of out-of-network coverage.

If you’d like to use your out-of-network benefits, once we receive your intake information, our team will contact your insurance provider to verify your current speech therapy benefits. You will receive a detailed benefits summary outlining coverage details and potential out-of-pocket costs before scheduling an appointment.

For families without insurance coverage for speech therapy, we also offer a prompt-pay discount. We accept cash and all major debit/credit cards for private pay clients.

Please feel free to contact us if you have any questions or would like to discuss your specific situation. We’re happy to help guide you through the process.

Question 2

Where do you provide services?

Accepted Answer

We offer flexible service options to meet each family’s unique needs.

Our clinicians provide telehealth speech therapy across California, and depending on your insurance network and service area, we may also be able to travel to your home for in-person sessions.

In-person services at our clinic locations are available by appointment only.

Question 3

Is an evaluation necessary before therapy?

Accepted Answer

Yes. A speech-language evaluation is necessary prior to determining a need for speech services. A speech-language evaluation will help us determine if your child is eligible for services and create a plan to support your child's communication needs. We invite our families to submit previous reports (i.e. IEP, previous speech-language evaluation, psychological evaluations, progress reports, etc.) of their child prior and/or during the evaluation process.

Question 4

What documents are needed before the evaluation?

Accepted Answer

For all families (Private and those requesting a Superbill)
1) Submit Intake Information
2) Copy of a Government Issued Identification Card of the person responsible for payment of service 
3) Initial Appointment Deposit of $40
4) Previous Reports

For families requesting a Superbill:
1) Prescription from your child's pediatrician requesting an evaluation and/or speech treatment.
2) Copy of your health insurance card

Question 5

Why do you require a deposit?

Accepted Answer

Multimodal Communication Speech Clinic wants to ensure that everything is running smoothly upon your initial visit. In order to accomplish this, it requires us to do a lot of preparation prior to your visit.

Question 6

How do I schedule an appointment?

Accepted Answer

You can schedule a free initial phone consultation with us by contacting us at 562-373-8874 or emailing us at admin@multimodalcommunication.org You can schedule an initial appointment during your free consultation. We understand you may need more time to decide whether to book with us. Please feel free to set up your initial appointment by calling us or sending us an email.